Wow...My rheumy is that way. I have been seeing him for almost 4 years (once every 3 months) and he is never late.
Soooooooo, knowing this.....I thought that the study would be the same since the same docs are running the study. Wrong!!
This young PA was unorganized. Carried huge amounts of paper from room to room including the protocols for the Enbrel study. It was a big, big, giant book. He made sure that I saw it. He had me complete a large survey and than he turned around and asked me the same questions using another large packet.
I waited 1 hour to get called back, 2 hours to get the info from me, than he ran down the hall at 12 noon to get the lady that did the joint count. Than at 12:30 he went to get the doc. He was at lunch by that time. He stopped his lunch to see me. I left at 1:00.
I asked why I could not see the doc before 12:30? He said that everything had to be done in a certain order. If he scored my survey.....and it did not indicate a certain thing, the study would end and the doc would not be called.. Said this was protocol.
Anyhow, he also sent me down at x-ray....30 minutes later a lady told me that the x-ray lady was out. They went to get the PA. He said that he had forgotten. (Wasted more time)
I called my doc on Tuesday to complain about the PA. The nurse said that they had heard the same thing. 2 hours later....I get a call that the meds are in and that I can come in at 8:30 2 days later (Thursday).
The PA said that when they call the info into Enbrel it takes about 5 days to get the meds. He than calls me AFTER they are delivered. I asked why not schecule the appointment 5 days out when you call Enbrel to save time. Answer...Protocol!!
I will keep you posted.
Betty
