Hi Tink,
The easiest way to send someone a PM in this new version of KA is to find a place where they have already made a post. Once there, just LEFT click on the person's KA name wherever it is in color and underlined, such as in the area next to (or, depending on your settings, right above) every post taht person has made in a thread.
When you do that, a pull-down menu will appear giving you several options, including "View Profile," so you can learn a bit more about a person, and, of course, "Send a PM." Slide your cursor down and left-click on that "Send a PM," and voila, you're ready to write your PM. As you'll see, if you do it that way, you don't even have to type the person's name in the "To" field--that happens automatically.
In addition to that easy method, you can also send a PM from the screen you see when you click on your Mail icon (when you have new mail) or the word Messages underneath the 'My Stuff' link at the top of every page. Once on the Messages page, you should see a link titled "New Private Message" at the top left, immediately above the first message in your mailbox. Again, it is possible there are slightly different page layout options, so if you don't see it there, just scan your Messages main page for the link "New Private Message." The only thing different about creating the PM in that way is that you'll have to type in the recipient's name in the "To" field, as it won't be automatically filled in.
Hope that all made sense and helps you out--let me know if, instead, it was clear as mud!
Brad
