The computer I have now is 10 years old, so sometime in the next year I'm going to be getting a new computer. I'm starting to do research to figure out what to buy, and I need some help.
What kind of computer do you own? Is it a name brand (Dell, HP, Gateway etc.), which comes with on-line/phone tech support, or one you purchased off of the shelf at Walmart, Fred Meyer etc.?
If your computer has on-line/phone tech support, how often have you used it, and are you satisfied with the results?
Do you have any feelings about if one brand is any better than the others?
My current computer is a Gateway, and I've been pretty happy with their tech support. I can either call them, email them, or use a live chat. I use the live chat most often, it suites me best.
I welcome any opinions or experiences you would be willing to share. Thank you.
